Terms & Conditions
These terms and conditions should be read in conjunction with our terms of website use.
- Dordogne Secrets is the trading name of French Secrets Limited.
- Your advertising text must be supplied in English, and be accompanied by good quality digital photos. Your payment must be received before your advertisement will be displayed on the site.
- Please supply good quality photos in .jpg format. Please ensure each photo does not exceed 5MB.
- By providing a photo to the site you warrant that you have all intellectual property rights with respect to each uploaded photograph or that the copyright holder has given you all rights necessary to use the photograph. You also warrant that the photograph accurately and fairly represents the subject of the photograph and that it has not been altered in such a way as to mislead a viewer of that photograph.
- If you include any images of people (be it family, friends or members of the public), you have obtained prior consent from said person(s).
- You agree to indemnify Dordogne Secrets (French Secrets Ltd) against any action resulting from a breach of copyright claim from pictures, consent from person(s) being photographed and descriptive text or other material submitted by you.
- You grant French Secrets Ltd a perpetual licence to use submitted photos in promotions or other areas of the French Secrets Ltd site and all associated sites, including pages on social media sites relating to French Secrets or its associated sites.
- Photos with text on them will not be accepted and we do not recommend the use of photos with dates.
- Your advertisement must offer a true and accurate description of your property, its contents and its amenities, to comply with section 24 of the UK Trade Descriptions Act 1968. You agree to indemnify Dordogne Secrets (French Secrets Ltd) against any action arising as a result of information (including pictures) contained in your advert.
- Cheques should be drawn on a UK bank account only and made payable to French Secrets Ltd. We can also accept Visa and Mastercard Credit cards. Credit card transactions will be processed in Pounds sterling.
- Rental and Real-Estate adverts: Due to the fact that the vast majority of the work involved in setting up your pages and promoting your property on the internet is completed during the first few weeks of your subscribing to our services we are unable to offer a refund on cancelled advertisements for whatever reason.
- Transferal of the advertisement to another party if the house is sold is possible for a nominal fee. Renewal fees should be considered non-refundable following instruction by an advertiser to withdraw an advertisement during any part of the advertising period.
- Confirmation that the property is ‘live’ on Dordogne Secrets will be made by email once the advertisement has been approved.
- It is the owner’s responsibility to check the advertisement details carefully once prepared and let us know any changes needed.
- We reserve the right to reject or amend any advertising copy submitted at our sole discretion, both to enhance your advertising and also to adhere to the general format of the site as a whole.
- Links to your personal website may be added providing the personal site does not contain other properties that are not advertised on Dordogne Secrets and is not commercial in any way. A link back to Dordogne Secrets will be required to be included on your website with the link text that we will supply. Dordogne Secrets reserve the right to withdraw a link without notice if the linked site is found to be in breach of this condition. Links to other sites within the text of your advertisement are not permitted and will not be included. Your website will be displayed within a window on the Dordogne Secrets website.
- It is up to the owner/manager to submit any updates (text or images) made to the listing to by email us for approval and publication on the live site. Failure to do this will result in a delay in your amendments being approved. Dordogne Secrets regularly check adverts that have not submitted their updates and where no further payment is required, we will submit these on your behalf to avoid further delay. In us doing so, you are agreeing to our Terms and Conditions.
- Once material has been submitted, edited and posted on the Dordogne Secrets web site, it becomes the property of Dordogne Secrets and its affiliated sites and may not be copied from the web site without written permission. You may not give permission for other websites to copy material from Dordogne Secrets.
- It is the property owner’s responsibility to check all changes have been made accurately.
- Your advertisement may also be displayed on other websites or social media such as Facebook. These sites may change without prior notice. If you wish to opt out of this you may do so by letting us know.
- An email inviting you to check the owners area regarding renewal of your advertisement will be sent to you 30 days prior to your advertisement is due to expire. Your renewal subscription fee can be viewed and paid by contacting us.
- Renewal payment must be received on or before the renewal date otherwise the property will be automatically suspended from the web-site. Upon receipt of payment your advertisement will automatically update for 1 year. Once suspended, your advertisement may be reinstated by contacting us.
- If the operators of Dordogne Secrets are unable to provide the promised level of service for any reason, including but not limited to service outages, war, acts of God or negligence, neither Dordogne Secrets or its owners can be held liable for any costs beyond the pro-rated costs paid by the client for which the services were not provided.
- Dordogne Secrets reserve the right to make amendments to, or upgrade its’ website as the Company feels appropriate. This includes changes to search criteria which may be updated at any point during the year and changes to format on the home page and all other pages on Dordogne Secrets including individual advertisements.
- For real estate advertisers: When the property is sold it is essential you notify Dordogne Secrets as soon as possible so that your advertisement can be removed.
- For rental advertisers: It is the responsibility of the property owner to update their rental prices as appropriate. Non-display of rental prices will preclude the property from appearing in any priced based search results.
- In the unlikely event that we should receive a complaint about your property, we reserve the right to suspend the advertisement pending investigation. If we receive 2 complaints of the same nature and the complaints are found to be justified the advertisement will be terminated. No refund will be given in this event.
- VAT will be added to the price of your advert if applicable.
- Dordogne Secrets may at any time vary and amend its terms and conditions by publishing the varied Terms and Conditions on the website. You accept that by doing this, Dordogne Secrets has provided you with sufficient notice of the variation and amendment. Dordogne Secrets will not notify individual clients as and when the variation occurs.
- It is your responsibility to familiarise yourself with the current terms and conditions each time you visit the website. By using or continuing to use the services of Dordogne Secrets or its affiliated sites, you agree to the terms and conditions above.
We hope you will be pleased with the presentation of your property details, the quality of our website and the interest and bookings that your advertisement will generate. We endeavour to provide a personal, professional and cost-effective service.
May we take this opportunity to thank you for your custom.
If you have any queries please contact admin@frenchsecrets.co.uk.